High speed fibre broadband provider Hyperoptic will be on-site on 18-19th November to install FTTP (Fibre to the Premise) to the houses. This service is already available to flats.
All house owners have been contacted and asked whether they are willing to grant permission to install the fibre and advised of any preparation they need to undertake. Tenants of houses should contact their landlord to confirm if they are affected.
The work will involve lifting of BT manholes on the development as well as accessing the garages of houses in order to run the fibre connection through existing BT ducts. Disruption should be minimal outside of the affected houses. We have sought assurance from Hyperoptic that all work will be done following government COVID-19 guidance, which they have confirmed.
Any enquiries relating to Hyperoptic relating to getting service should be directed to them. Please do not engage the engineers directly whilst they are onsite. We have been asked to respect social distancing guidelines and they will be unlikely to be able to answer specific questions anyway.