On the 23rd March the UK Government enhanced much stricter controls to reduce the spread of infection within the UK and reduce strain on essential public services. Full details of this can be found here: https://www.gov.uk/coronavirus
At Plymouth Wharf we are lucky to have a private communal outside space that residents can use to exercise etc. However, for the safety of all residents we ask that everyone apply common sense should they do this. Furthermore, due to the restrictions we may experience reduced cleaning and refuse collection services.
For these reasons, we are asking all residents to heed the following guidance with regards use of communal areas:
Follow the government guidance on keeping safe distances and restricting any outing to small household groups only;
Only utilise the outside space if you can see it is not already busy with others and be considerate of others in terms of how much time you take up;
Take responsibility for tidying and disposing your waste as efficiently as possible (break down cardboard boxes, double bag refuse in black bags etc);
Take responsibility for keeping shared communal spaces clean (e.g. block and entrance doors etc) including wiping down with wipes / cleaning products where possible
At this point we are not aware of any resident infection with COVID-19 in the development but all residents are asked to pay close attention to hygiene especially where shared facilities are concerned.
Having taken guidance from ARMA (Association of Residential Managing Associations), of which PWRA is a member, we will however be taking the following additional steps and precautions:
We are contacting all our suppliers and contractors to ask that they ensure they follow government guidance as well as report any instances of Coronavirus infection within their staff to us;
will be kept securely and strictly in-confidence in accordance with data protection (GDPR) regulationsas outlined by the ICO;
will not be shared with anyone outside of the PWRA board of directors;
will only used to monitor safety of those residents and guide ongoing policy decisions;
will only be held as long as the outbreak continues, whereupon it will be destroyed.
A number of residents have already offered to provide support such as collecting shopping or even someone to talk to for those self-isolating. Anyone requiring such assistance should either utilise the community WhatsApp group or contact us directly and we will be happy to coordinate.
“When cleaning you should use your usual household products, like detergents and bleach, as these will be very effective at getting rid of the virus on surfaces. Clean frequently touched surfaces such as door handles, handrails, remote controls and table tops. This is particularly important if you have an older or vulnerable person in the house.
Personal waste (such as used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin.
Other household waste can be disposed of as normal.”
We will be sharing this same communication with all property owners via email or in writing according to their recorded preferences and kindly ask that all owners please share the link to this post with their tennants.
We have had a number of complaints recently of people not observing the rules for driving on the development and driving with excessive speed or without due care and attention.
Residents and owners are reminded that a 10mph speed limit is in force and the development operates a clockwise one-way system. This is very clearly signed on the main entry gate.
These rules were implemented for good reason to keep everyone safe. There are a number of young families, children and pets on the development. Please remember that and ensure your visitors and any agents or tradespeople coming on your behalf also do so.
In responding to a recent emergency callout to investigate a potential electrical fault on the development it was found that a number of residents are storing personal possessions in the riser cupboards between the flats.
This is not permitted under the lease and presents a health and safety issue as well as affecting our buildings insurance.
The riser cupboards are part of the common areas and do not belong to flats, nor do residents have permission to use them. Their intention is not for storage, but to facilitate access to common services (gas, electric and water). As such they should remain free from obstruction at all times. Further to this, storage of any materials within these areas presents a fire risk as it allows fire to quickly spread between floors. Given recent events in London, this is of particular importance.
We request that any residents who are currently storing any personal items in these riser cupboards remove them immediately.
We will be conducting an inspection within 7 days of all riser cupboards whereupon any items found will be removed. Any removed items will be stored for one month when, if not claimed, they will be disposed of.